Contact MedicalMarijuanaCards.us

The fastest way to reach us is by email

For all general inquiries, customer support, billing questions, privacy requests, partnership opportunities, and corrections to state pages, please email:

What to include in your message

• Your name and the email address you used to book (if applicable).
• Your state — many questions are state-specific, and the answer changes depending on where you live.
• Appointment date or order number if your question relates to a specific booking.
• A clear description of what you need. The more detail you can share, the faster we can help.

Response times

Most emails receive a reply within one business day. Complex issues (refund disputes, technical problems requiring engineering review, or state-specific case research) may take 2 to 3 business days. We do not currently offer 24/7 phone support.

For specific topics

• Privacy requests (access, correction, deletion of your data): use subject line "Privacy Inquiry." See our privacy policy for full details on your rights.
• Refund requests: review our refund policy first, then email with subject line "Refund Request" and your appointment details.
• Press and media: use subject line "Press Inquiry." Please include your outlet and deadline.
• Corrections to state pages: use subject line "State Page Correction" and include the URL, the issue, and a source if available.

For medical emergencies

Office hours

Our customer-support team monitors the inbox Monday through Friday, 9 a.m. to 6 p.m. U.S. Eastern Time. Emails sent on weekends or U.S. holidays are answered the next business day.